Digital Agenda is an initiative developed by the European Union, which has also been extended and adopted also for the Western Balkan 6 Countries. It aims to ensure that the citizens of the region can fully reap the benefits of the digital transformation. The commitment to the Digital Agenda will ensure that citizens have the skills to match the demands of the new economy and will help modernize public administrations, strengthen cybersecurity, increase connectivity, and improve the business climate.
With the implementation of Digital Agenda citizens will be developing their skills to use more governmental services available online without the need to be concerned about their privacy. Moreover, by digitizing the services, the citizens will be able to connect more and improve the climate for businesses that are currently occurring under bureaucratic procedures.
There are little knowledge and information in the public about the Digital Agenda of European Union, therefore the ICEDA project is aiming to increase the engagement of the civil society organizations (CSOs) in the promotion, shaping and implementation of the Digital Agenda in the Western Balkans.
As such, the implementing partners across three years will be working on increasing the capacities of CSOs and media for tackling challenges related to the Digital Agenda as well as promoting the Digital Agenda at the national and local levels. Moreover, currently across the region of Western Balkans, there are a lot of digital services currently available for citizens from public institutions. These services range from declaring taxes, online payments for utilities to registering a new business. ICEDA will increase the usage of e-services through promotion and contribution to solving issues preventing their widespread use as well as advocating for new quality services to be introduced from the governments at all levels.
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