PROJECT NAME:

Administrative Burden Reduction in Kosovo

SECTOR:

Public Finance Management & Public Administration

PROJECT VALUE:

EUR 5,000,000

DURATION:

Starting date: 14.03.2023 Final date: 31.12.2025

IMPLEMENTING PARTNER:

GIZ, Technical Module “Support to EU Integration Reform Processes in Kosovo”

DIRECT BENEFICIARY:

Office of the Prime Minister / Strategic Planning Office

COVERAGE/IMPACT:

Administrative Burden Reduction and Digitalization

OVERALL OBJECTIVE:

To enhance capacities of the Kosovo administration in the approximation with the EU acquis, for the efficient use of IPA funds, and for rapid response to urgent political, economic, health or social needs.

PROJECT PURPOSES:

To strengthen the public administration to implement EU-related reforms and preventing/reducing the administrative burden in selected areas.

ACTIVITIES:

1.1. Technical advice and organisational support to selected government institutions for strengthening their digital competences, processes and systems for administrative burden prevention and reduction by implementing international good practices of digital services, including the once-only principle, open-data or pro-active service delivery. 1.2. Technical assistance to OPM Legal Department and Strategic Planning Office and others, as needed, for implementing deregulatory administrative burden reduction approaches 2.1. Technical assistance for capacity building and training of 1000 public officials in partnership with local training institutions, such as the Kosovo Institute of Public Administration and the Academy of Justice, as relevant, with a goal to prevent and reduce the administrative burden 2.2. Technical assistance to support the public institutions co-ordinating the administrative burden prevention and reduction agenda in awareness raising, visibility and in managing the processes and networks for implementing planned activities

RESULTS:

Indicator Outcome. 1: The score in the OECD/SIGMA report (The Principles of Public Administration) for the dimension ‘Citizen-oriented service delivery’ is increased from composite score 2 (2021) to composite score 4 (2025). Indicator Outcome 2: Percentage of women and men who have ever used the e-Kosova platform, disaggregated by gender is increased from 69% (67% of women and 70% of men (2022)) to 80% (80% of women and 80% of men (2025)). The Action has the following outputs: • Output 1: improve the capacities of the public administration to systematically review and subsequently abolish administrative burdens from existing legislation and prevent them from appearing in new legislation, as well as assist in delivering digital solutions. o Indicator 1.1: Number of data sharing projects implementing the once-only principle rise from 0 (2022) to 4 (2025) o Indicator 1.2: Number of projects implementing life-event services rise from 0 (2022) to 1 (2025) o Indicator 1.3: The legal framework establishing licenses and permits of eight institutions with regulatory functions analysed and recommendations for legal amendments for the reduction of administrative burden implemented, from 0 (2022) to 110 (2025) • Output 2: improve the co-ordination across the government to ensure concrete progress on the reform o Indicator 2.1: Number of trained officials on modular Administrative Burden Reduction Toolbox, including gender-responsive ICT policies and disaggregated by gender, from 0 (2022) to 1000 (2025) o Indicator 2.2: Number of trained officials working in the Information Technology positions trained in ITIL from 0 (2022) to 50 (2025) o Indicator 2.3: Government approved administrative burden reduction planning document implemented at least 60 % (2025)